Andena Lodging Access

Android package: uk.co.andenaaccom.resid.stayfield.path.accrest

Last updated: 24 August 2026

This Privacy Policy explains how ANDENA RESIDENTIAL HOME LTD ("the Company", "we", or "us") handles information in connection with the Andena Lodging Access Android application (the "App"). The App is a local-only accommodation arrival readiness and stay-preparation reconciliation notebook. It helps users compare what they expect to need against what they have actually prepared, with optional local photo references and local export or copying of summaries.

This policy applies solely to the App and describes what information the App stores locally on your device, how that information is used, and the choices you have regarding it. It does not cover any other services or websites, except where external actions are initiated by you.

Local App Data

The App stores your review and preparation information locally on your Android device. This may include saved dockets, expected-set items (including any essentials you add), item statuses such as Confirmed, Missing, Uncertain, or Not needed, per-item notes, gap reasons for items marked Missing or Uncertain, and optional photo references you choose to attach.

The App also stores your user interface preferences, such as theme, text size, default export format, and whether photo references are enabled. Legal and contact text content is packaged within the App and is not user-generated.

This local content is not automatically transmitted to the developer as part of the core workflow. The App does not require you to provide personal identity information for its operation.

On-Device Storage

All information you enter or attach in the App is stored only on your device. The Company does not receive this information unless you choose to share it manually.

The App does not use cloud synchronisation, does not maintain a backend server, and does not automatically back up your data to any remote location. Your data remains under your control on your device.

User-Initiated External Actions

The App may allow you to export, copy, or share locally generated summaries through Android system actions such as the share sheet. This occurs only when you initiate it, and it opens external apps or services that have their own privacy practices.

The App also provides links that may open a browser, email client, or maps application when you select them. These external actions are optional and are not automatic.

For example, you may choose to send an email to the Company using the contact details provided in this policy. When you do so, the Company receives your email address and the content of your message, which is treated as direct correspondence and is not part of the App's workflow data.

Photos and Images

If you add optional photos or image references, those items are stored as local app content on the device. The App does not automatically access your camera or gallery, does not scan your media library, and does not upload images to any server.

Photo references are used only within the App to help you remember what you have prepared. You can remove them at any time, and they remain on your device until you delete them.

What the App Does Not Include

The App does not require login or account registration, does not use cloud synchronisation, does not provide payment or subscription functionality, and does not include any monetisation features.

The core workflow is local to the device, and the App does not automatically transmit local content to the developer.

Sharing and Export

You have the option to export, copy, or share locally generated summaries using Android system actions. This sharing is entirely at your discretion and occurs only when you choose to do so.

The App does not automatically share your data with any party. Data remains on your device unless you explicitly export, copy, or share it. The external apps or services you use to share may have their own privacy policies, which are not governed by this policy.

Data Retention

Local data remains on your device until you delete it, clear the App's local data through Android device settings, or uninstall the application. The App provides controls to delete individual records or clear all local data.

Exported files remain wherever you choose to save or share them, such as in your device storage, email, or cloud storage. The Company does not retain any of your data.

Security

The Company applies reasonable measures to protect information you send directly to us, such as emails. However, no method of storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.

You are responsible for securing your own device and any exported files you create.

Important Use Notice

The App is a local preparation tool and does not confirm booking status, check-in rights, or business acceptance. The reconciliation results it provides are based solely on the information you enter and are intended for informational and practical review purposes only.

They are not a substitute for formal professional, legal, financial, insurance, or regulatory advice, and should not be relied upon for such purposes.

Your Rights

If you are located in the United Kingdom or the European Economic Area, you may have rights under applicable data protection legislation, including the right to access, correct, delete, or restrict the processing of your personal data, where applicable under law.

Because the App stores data locally, you can generally manage or delete that data directly on your device or by uninstalling the application. If you contact the Company about your data, we will respond in accordance with applicable law.

Children's Privacy

The App is intended for users aged 13 and above and is not directed to children under 13. The Company does not knowingly collect personal data from children under 13. If you believe that a child under 13 has provided personal data to the Company, please contact us using the details below, and we will take reasonable steps to delete the information or address the situation.

Policy Updates

This Privacy Policy may be updated from time to time. When changes are made, the "Last updated" date at the top of this policy will be revised. The current version will always be available within the App.

Company and Contact

If you have any questions or concerns about this Privacy Policy or how the Company handles information, you can contact ANDENA RESIDENTIAL HOME LTD at info@andenaaccom.co.uk or by post at 206/208 Ballymoney Road, Ballymena, England, BT43 5HG, United Kingdom. The company website is andenaaccom.co.uk.